Contact PayPig Canada

A real team reads every message — no bots, no autoresponders. We respond within 24 hours on business days. Safety concerns jump the queue: reviewed within 2 hours, every time.

How to Reach the PayPig Canada Team

Use the form or email us directly. Safety concerns go straight to the top of the queue.

General Enquiries

hello@paypigcanada.com
Typically responded to within 24 hours

Safety & Urgent Concerns

safety@paypigcanada.com
Reviewed within 2 hours — always prioritised

Partnerships & Press

partners@paypigcanada.com
Media, collaboration, and partnership enquiries

Based In

Toronto, Ontario, Canada

Useful Starting Points

→ New here? Start with the Beginner's Guide → Worried about safety? Read our scam protection guide → Terms of Service → Privacy Policy

Find Us Online

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Send a Message to PayPig Canada

Tell us what's going on. The more context you give us, the more useful our response will be.

First Name *

Last Name

Email Address *

What's This About? *

Your Message *

I've read and agree to the Privacy Policy, and I understand PayPig Canada will store my message to help with my enquiry.

We don't share your information with anyone. Full stop.

Before You Write

Common PayPig Canada Questions

These come up a lot. If yours is here, you'll have an answer faster than waiting for a reply.

How do I delete my account and all my data?

Go to Settings — Account — Delete Account in the app. Your profile is removed immediately and all personal data is permanently deleted within 30 days — in compliance with PIPEDA and applicable provincial privacy legislation. You'll receive a confirmation email when it's done.

Someone is behaving inappropriately. What do I do?

Tap the three-dot menu on any profile or message and select "Report." Our safety team reviews every report within 2 hours and takes action on verified violations. For urgent situations, email safety@paypigcanada.com directly — that inbox is always monitored. You can also block someone immediately regardless of whether you submit a report.

How do I cancel my Premium membership?

Settings — Membership — Cancel Subscription. You'll keep Premium access until the end of your current billing period and won't be charged again. No retention emails, no guilt trips — we want you to stay because the platform is worth it, not because cancelling is frustrating.

I think I've encountered a scam. What should I do?

Report the profile immediately through the app, then email safety@paypigcanada.com with as much detail as you can — screenshots if possible. If you've lost money, contact your financial institution right away. Don't send anything further to the person. Our team will investigate and act on your report within 2 hours.

Are you open to media coverage or podcast appearances?

Yes — we're happy to discuss the platform, the Canadian findom community, and the broader landscape of online relationship culture. Reach out to partners@paypigcanada.com with your publication details and what you're working on. We'll get back to you quickly.